How to optimize collection in “the new normal”?

Let’s rethink our collection strategies in this new reality we live in.

Here is a guide to practices and recommendations to achieve higher recovery rates on delinquent portfolios as the COVID-19 pandemic seems to be dissipating and we come back to normal.

In this guide you will find:

  • Collection strategies shift during the pandemic
  • Internal vs. external collections: advantages and disadvantages
  • Best practices for collection success

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