Case studies

The power of humanizing debt collection

Retail

How to increase the recovery rate by 6%? This is how we boost your collection team

This is our case study with one of the most renowned retail companies in the region. We experienced a 6% of increase in the recovery rate thanks to the collection team management optimization.

Banking

Look after the mental state of your client and increase the recovery rate by 2 or 3%

One of the largest banks in Latin America experienced an increase in the recovery rate by almost 3% as a result of the treatments we suggested according to the mental state of each client in the portfolio.

Are you ready to humanize your strategies?

We give you your customer’s perspective and different solutions to address it.